Cisco Unified Communications Manager
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The Cisco® Unified Communications family of voice, video, and IP communications products and applications helps enable organizations to communicate more effectively-helping them streamline business processes, reach the right resource the first time, and reduce costs and maximize revenue.
The Cisco Unified Communications system is an integral part of a complete, integrated business communications solution for organizations of all sizes that also includes:
- Network Infrastructure
- Security
- Network Management Products
- Wireless Connectivity
- Lifecycle Services Approach
- Flexible Deployment
- Outsourced Management Options
- End-User and Partner Financing Packages
Cisco Unified CallManager software is the call-processing component of the Cisco Unified Communications system. Cisco Unified CallManager extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice-over-IP (VoIP) gateways, and multimedia applications. Additional services such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through Cisco Unified CallManager open telephony application programming interfaces (APIs).
Cisco Unified CallManager has a suite of integrated voice applications and utilities including:
- Cisco Unified CallManager Attendant Console
- Impromptu Conferencing Application
- Cisco Unified CallManager Bulk Administration Tool
- Cisco Unified CallManager CDR Analysis and Reporting Tool
- Cisco Unified CallManager Real-Time Monitoring Tool
- Cisco Unified CallManager Assistant application.
Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications. It enables more effective, more secure, more personal communications that directly affect both sales and profitability.
It brings people together by enabling a new way of communicating—where your business moves with you, security is everywhere, and information is always available…whenever and wherever it is needed.
